Our engineering team has implemented preventive measures to reduce the likelihood of a similar incident occurring in the future. All services have been fully restored and are operating normally. We will continue to closely monitor system performance and stability. We understand the importance of reliable service to your business and are committed to maintaining the highest levels of availability.
We appreciate your patience and understanding while we worked to resolve this issue.
Posted Jun 12, 2026 - 12:24 CST
Monitoring
All affected services have been fully restored and are currently operating as expected. Our engineering team remains engaged and is actively monitoring systems to ensure continued stability.
Posted Jun 12, 2026 - 12:08 CST
Update
We have experienced a partial service interruption affecting a subset of our customers. Most impacted services have now recovered and are operating normally. Our engineering team is actively monitoring the environment to ensure full stability and will continue to do so until all systems are confirmed to be functioning as expected.
Posted Jun 12, 2026 - 11:56 CST
Investigating
We are currently investigating this issue.
Posted Jun 12, 2026 - 11:44 CST
This incident affected: Session Border Controllers (ORD Datacenter (Primary)).