Postmortem -
Read details
May 13, 13:59 CST
Resolved -
This incident has been resolved. We will work with the involved parties and provide an RFO when it becomes available.
May 10, 15:46 CST
Monitoring -
A fix has been implemented and we are monitoring the results.
May 10, 15:18 CST
Identified -
The issue has been identified and a fix is being implemented.
May 10, 15:18 CST
Update -
Our NOC engineers have isolated the problem and are continuing to work with all required parties to restore outbound service immediately. Again, we appreciate your patience in this matter and will have another update soon.
Thank you,
TeligentIP Support Team
1-855-IPITIMI (474-8464)
support@teligentip.com
May 10, 15:01 CST
Update -
Our engineers are continuing to work diligently with all parties involved to restore impacted services as soon as possible. We appreciate your patience through this process and will provide an update as soon as we can. We currently do not have an ETA, but this ticket is already escalated to the highest priority.
May 10, 13:39 CST
Update -
We are continuing to investigate this issue.
May 10, 13:12 CST
Update -
Our engineers are continuing to work diligently with all parties involved to restore impacted services as soon as possible. We appreciate your patience through this process and will provide an update as soon as we can.
Thank you,
TeligentIP Support Team
1-855-IPITIMI (474-8464)
support@teligentip.com
May 10, 12:26 CST
Investigating -
We are currently experiencing an issue with outgoing calls and are working with our vendor to resolve this as soon as possible and will provide an update.
May 10, 12:11 CST