The maintenance scheduled for Monday, 6/23, was postponed to the following Monday, 6/30, starting at 11 PM Central Time.
As part of TeligentIP’s ongoing effort to maintain the highest quality of service, we will upgrade the F5 firewall servers at our ORD datacenter. As with any maintenance, every effort will be made to complete the necessary changes with minimal service interruption.
Details of maintenance are as follows: Date: June 30, 2025 Timeframe: 11:00 PM - 3:00 AM CT Duration: 4 Hours Purpose: Server upgrade Location: ORD Data Center Impact: We are not anticipating any outage.
Note: For answering service customers using SIP trunk, we will route all incoming calls to our secondary Data Center at IAD. To ensure no interruption in outgoing calls, we recommend routing all outgoing calls to our secondary Data Center at IAD using voice2.teligentip.net or the IP address 146.20.214.81.
Please contact our Customer Support Center to report any service issue related to this notification by sending an email to support@teligentip.com or by calling our support line at
512-275-4300, Option 1 Posted on
Jun 24, 2025 - 09:03 CST
Resolved -
This incident has been resolved.
Jun 12, 21:28 CST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 12, 19:10 CST
Update -
We are continuing to investigate this issue.
Jun 12, 18:59 CST
Update -
We are continuing to investigate this issue.
Jun 12, 18:43 CST
Investigating -
Our monitoring systems are indicating network problems that can result in service interruptions in your area. Our NOC engineers are currently working with our partners to resolve the issue as soon as possible. We apologize for the inconvenience this is causing but please be rest assured that we have engaged all our resources in this matter. We will provide updates every 15 minutes until this service interruption is completely resolved.
Thank you,
TeligentIP Support Team 1-855-IPITIMI (474-8464) support@teligentip.com
Jun 12, 18:16 CST