As part of TeligentIP’s commitment to delivering the highest quality of service, we will be performing an upgrade to our Cisco Broadworks Network Server at our IAD Data Center. While we do not anticipate any service disruption, every effort will be made to complete this maintenance with minimal impact.
Maintenance Details:
· Date: Wednesday Feb 4 , 2026
· Timeframe: 11:00 PM – 2:00 AM CT
· Duration: Up to 3 hours
· Purpose: Broadworks Network Server
· Location: IAD Data Center
· Expected Impact: No outages anticipated
Note:
· This maintenance does NOT apply to any of our customers using SIP trunks
If you experience any issues related to this maintenance, please contact our Customer Support Center:
Resolved -
This incident has been resolved.
Jan 28, 14:04 CST
Monitoring -
We are happy to inform you that all service are restored now and you should be fully operational at this time. Our engineers will continue to monitor the network and provide root-cause analysis as soon as it becomes available. Please let us know if you are experiencing any further issues.
Thank you, TeligentIP Support Team 1-855-474-8464 support@teligentip.com
Jan 28, 12:47 CST
Identified -
Thank you for your patience as we work through the service impacting issues. Our engineering team has isolated the cause of the problem and are working diligently to resolve the issue. We hope to have services restored as soon as possible.
Jan 28, 12:24 CST
Investigating -
Our monitoring systems are indicating network problems that can result in service interruptions in your area. Our NOC engineers are currently working with our partners to resolve the issue as soon as possible. We apologize for the inconvenience this is causing but please be rest assured that we have engaged all our resources in this matter.
Thank you,
TeligentIP Support Team 1-855-IPITIMI (474-8464) support@teligentip.com
Jan 28, 09:27 CST
Completed -
The scheduled maintenance has been completed.
Jan 22, 00:44 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 23:00 CST
Scheduled -
Scheduled Maintenance Notification
As part of TeligentIP’s commitment to delivering the highest quality of service, we will be performing an upgrade to our Cisco Broadworks XSP04 server at our IAD Data Center. While we do not anticipate any service disruption, every effort will be made to complete this maintenance with minimal impact.
Maintenance Details:
Date: Wed Jan 21, 2026 Timeframe: 11:00 PM – 2:00 AM CT Duration: Up to 3 hours Purpose: Broadworks XSP04 server Location: IAD Data Center Expected Impact: No outages anticipated
Note:
This maintenance does NOT apply to any of our customers using SIP trunks
If you experience any issues related to this maintenance, please contact our Customer Support Center:
Email: support@teligentip.com Phone: 512-275-4300, Option 1 We appreciate your cooperation and thank you for choosing TeligentIP.
Jan 20, 09:45 CST
Completed -
The scheduled maintenance has been completed.
Jan 20, 00:49 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 22:00 CST
Scheduled -
Scheduled Maintenance Notification
As part of TeligentIP’s commitment to delivering the highest quality of service, we will be performing an upgrade to our Cisco Broadworks Profile server and XSP/Portal servers at our IAD Data Center. While we do not anticipate any service disruption, every effort will be made to complete this maintenance with minimal impact.
Maintenance Details:
Date: Monday Jan 19 and Wed Jan 21, 2026 Timeframe: 10:00 PM – 2:00 AM CT Duration: Up to 4 hours Purpose: Broadworks Profile server and XSP/Portal servers Location: IAD Data Center Expected Impact: No outages anticipated
Note:
This maintenance does NOT apply to any of our customers using SIP trunks
If you experience any issues related to this maintenance, please contact our Customer Support Center:
Email: support@teligentip.com Phone: 512-275-4300, Option 1 We appreciate your cooperation and thank you for choosing TeligentIP.
Jan 16, 10:08 CST